BrainCare LLC complies with applicable federal civil right laws. BrainCare LLC does not discriminate, exclude or treat anyone differently on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status, source of payment for health care or any other status protected under federal, state or local laws.
If you feel BrainCare LLC has discriminated in any form listed above you may file a grievance with BrainCare LLC by sending a written grievance to 6243 Soaring Dr. Colorado Springs, CO 80918 attention Linda Draayers. Or, you may call Linda Draayers, the Executive Director of BrainCare LLC at 719-520-5656 or email her at firstname.lastname@example.org. There are grievance forms at each BrainCare LLC home that can be completed and turned if you would like a grievance form. You may also file a grievance with the local Long-Term Care Ombudsman in Colorado Springs which is Lori McGinnis at 719-471-7080 ext. 132 or by email at email@example.com. The ombudsman in Pueblo is Henrietta Hardison and she can be reached at 719-583-6123 or at firstname.lastname@example.org. You may also contact the Colorado Department of Public Health and Environment at 1-800-886-7689.
If anyone is in need of additional assistance such as sign language services, language interpreters or other support services for individuals with disabilities, please contact Linda Draayers, the Executive Director, at 719-520-5656 and she will assist in setting up these services as needed / desired at no cost.